WhatsApp is by far the most mainstream cross-platform messaging application in India. Worldwide, WhatsApp has 1.5 billion month-to-month active years (MAUs) and the application processes around 60 billion messages every day. This makes it an extraordinary platform for anybody to offer business services or customer support over mobile.
In January this year, WhatsApp introduced its business-focused application in India, only days after its initial launch. The WhatsApp for Business application is right now just accessible on Android. The application is like the standard WhatsApp application, yet accompanies various highlights that empower organizations to viably speak with their clients. So how about investigating the new highlights, and looking at how to utilize WhatsApp Business.
How to create a WhatsApp business profile?
So far small businesses have been utilizing the customary WhatsApp application to direct their business or offer customer support. While that can likewise work, making a WhatsApp for business profile will offer substantially more validity to your discussions.
To begin, basically download the WhatsApp Business application from the Google Play Store. Join with your cell phone number. Preferably, you ought to utilize your business telephone number since that will make verification a lot simpler later on.
Make your profile by entering your business details under Settings > Business Settings > Profile. Ensure you precisely enter details like your business name, address, contact details, and so forth.
Setting up WhatsApp for Business
Whenever you're finished making your business profile, it's currently an ideal opportunity to set up the application. The WhatsApp Business application offers a couple of smart messaging tools which can help you save time and make things simpler. You can set up automated greeting and away messages and can likewise set up quick replies for your customers.
Here's how exactly you can set up WhatsApp for Business:
• To set up the messaging tools, essentially go to Settings > Business Settings and check the messaging options accessible there.
• You'll see three accessible choices that are Away message, Greeting message, and Quick responses. You can set each one of these relying upon your necessities.
• You can arrange an automated away message when you can't answer to your customers. You can likewise set it up to send the away message consistently, on a customized schedule, or outside of the business hours. A greeting message is sent out automatically when a customer messages you interestingly or following 14 days of inactivity. For instant replies, you can setup a fundamental message, pick an easy route, and select keywords if you want. These prove to be useful when you're answering frequently asked questions, or want to exchange pleasantries.
3 great uses of WhatsApp for business
Why exactly should you use this app as a business owner? Here are 3 things in which WhatsApp could help you with.
Network with other professionals
All things considered, you use WhatsApp to communicate with others in your industry. The application's video call tool can be utilized in a professional network facility like Zoom or Skype. You can even match WhatsApp Business to your desktop so those professional network calls can be made using your office PC rather than your phone.
Communicate with colleagues or employees
WhatsApp Business isn't just utilized for communication with customers. It's anything but a helpful method to stay in contact with collaborators. Truth be told, messenger applications like WhatsApp are utilized by 79% of professionals for communication at work. With the group chat function, you can send messages with up to 256 individuals simultaneously. It is feasible to send PDFs and different archives through WhatsApp Business and the documents can be up to 100MB in size.
Present your products in a catalog
You can consider WhatsApp Business' catalog tool as a mobile storefront and this permits your customers to browse your items without leaving the application. This tool is helpful for featuring new products, occasional collections or bestsellers. You can transfer a limit of 500 products or services and each of them can have a title, value, description, product code, and a connection to the product on your site. Each item has an image and you can share links from the catalog in WhatsApp conversations.
These were some great WhatsApp Marketing Tips that would tremendously help you in your business but now let us look at how exactly you can make use of them.
4 Useful WhatsApp business tools
Sparkcentral from Hootsuite
Sparkcentral makes conversing with clients a breeze as it's anything but an automated messaging platform ideal for overseeing huge volumes of messages through the WhatsApp marketing tools. Sparkcentral offers chatbots and AI solutions that empower organizations to computerize customer support across all the social media platforms across the board dashboard. It works with WhatsApp just how Facebook Messenger, WeChat and Instagram works, and that's only the tip of the iceberg.
Status saving mode for WhatsApp scan
This application makes it simple to deal with your organization's WhatsApp contact list. Utilize this alternative to import WhatsApp contacts to your iPhone, consolidate duplicate contacts and connect with someone on WhatsApp without adding them as an official contact.
Cleanup for Business WhatsApp
Download this business tool on the off chance that you would prefer not to invest energy physically erasing old documents from WhatsApp. Cleanup makes cleaning up WhatsApp Business simpler as you can choose numerous records without a moment's delay and rapidly erase old pictures, recordings, audio files, notes and profile pictures. The application additionally works in offline mode as well.
WhatsAuto is yet another solution that permits you to make better programmed replies. WhatsAuto allows you to make a chatbot, plan auto answers, and effectively turn auto replies on and off.
So the writing is on the wall. Presently you know why WhatsApp can be an incredible instrument for your business. You can do wonders with the WhatsApp Marketing Tools. Remember that messenger applications like WhatsApp Business are extraordinary approaches to improve customer support and conversation with your customers and your group. If you need any help with WhatsApp Marketing Tips then feel free to get in touch with our Digital Marketing Company.